1. Introduction
Validough Inc. ("Validough," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Business name, brand details, and other information you add to your profile.
- Payment Information: Billing details processed securely through our payment provider (Paddle).
- Course Content: Any content you upload or create on our platform.
- Communications: Messages you send to us or through our platform.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and interactions with the platform.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and referring URLs.
- Cookies: See our Cookie Policy for details.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our platform (hosting, analytics, email).
- Payment Processors: Paddle handles all payment processing as our Merchant of Record.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Contact us here